Meet the Harmony Hearing Team: Your Partners in Better Hearing

Owner, Audiologist

Susan Schlacht is the owner and Audiologist of Harmony Hearing. She has been helping individuals hear better in Huron, Perth, Bruce and Grey counties for over 35 years.

Most recently she owned and operated Sound Therapy in Goderich for the past 18 years prior to semi retiring. Her passion to help individuals hear better lead her to open up another clinic in Wingham.

She earned her master’s degree in Audiology at Wayne State University in Michigan in 1989.

Susan has volunteered her time around the world with the Starkey Hearing Foundation where she partook in different missions helping under-privileged children and adults. She has a passion to help all individuals hear to their best ability so that they can communicate with their family and friends.

Hearing Aid Practitioner (in Training)

Dawn Baxter entered the Hearing industry in 2020 and in 2024 became a full-time student in the Hearing Instrument Specialist program. In 2023, she teamed up with Susan Schlacht in helping to open Harmony Hearing Wingham clinic and the newest one in Bayfield.

Dawn is a care partner for a loved one who is living with dementia. She is known as a powerful advocate who openly shares her experiences in speaking engagements, dementia inclusive roundtables and advisory boards, research, dementia related education and service development projects.

Dawn is also a Lived Experience Facilitator consultant for Behavioural Supports Ontario - helping to create impactful change within the dementia healthcare landscape.